Privacy Policy

Who We Are

DevSnipe is operated by Synced Systems, based in Grass Valley, California. For the purposes of data protection law, we are the data controller responsible for your personal information. If you have any questions about how we handle your data, you can reach us at support@devsnipe.com.

Information We Collect

We collect a few categories of information to provide and improve DevSnipe:

• Account information. Your email address, provided during sign-up via magic link authentication.
• Skill preferences. The skills and platforms you select (for example, "n8n workflows" or "Claude Code") so we can match you with relevant job postings.
• Usage data. Which pages you visit, features you interact with, and job alerts you open. This is collected through PostHog, our analytics tool.
• Device and browser data. IP address, browser type, operating system, and general location (country/region level), collected automatically through PostHog.
• Payment information. If you subscribe to a paid plan, billing details are collected and processed directly by Stripe. We never see or store your credit card number.

How We Use Your Information

• Delivering the service. Your email and skill preferences are used to find and deliver job matches relevant to you.
• Communications. We use your email to send job alert notifications, account updates, and occasional product announcements. You can opt out of non-essential emails from your dashboard.
• Improving DevSnipe. Usage and device data help us understand which features are most valuable and where we can improve.
• Video generation. If you use our video tools, job listing data is processed through Remotion on AWS infrastructure to render your content.

Legal Basis for Processing

If you are in the EU/EEA, we process your data under the following legal bases:

• Contract performance. Processing your account and skill data is necessary to deliver the job matching service you signed up for.
• Legitimate interest. We use analytics to improve the product and maintain service quality. We balance this against your privacy by minimizing the data we collect and not selling it.
• Consent. For marketing emails and non-essential communications, we rely on your consent, which you can withdraw at any time from your dashboard settings.

Data Storage and Security

Your data is stored in MongoDB, hosted on secure, encrypted infrastructure in the United States. We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Access to production databases is restricted to essential personnel only. All data in transit is encrypted via TLS.

Data Retention

We keep your data for as long as your account is active. If you delete your account, we remove your personal data within 30 days. Some information (like billing records) may be retained longer as required by tax and accounting laws. Analytics data is anonymized or deleted after 12 months.

Third-Party Services

We share data with a limited number of third-party services to operate DevSnipe. Each is used for a specific purpose:

• Stripe processes payments and handles billing information directly. We never store your credit card details on our servers.
• Resend delivers transactional emails such as magic link logins and job alert notifications.
• PostHog provides product analytics so we can understand how people use DevSnipe and identify issues. PostHog collects usage data, device info, and IP addresses.
• AWS (via Remotion) powers our video rendering pipeline. Job listing data is sent to AWS Lambda to generate short-form video content.
• Anthropic (Claude) powers our AI features, including job matching analysis and proposal generation. Your skill preferences and job listing data may be sent to Anthropic for processing.
• OpenAI provides text embeddings for matching your skills to job listings and audio transcription (Whisper) for video content. Skill profile data and audio clips may be sent to OpenAI for processing.
• Vercel hosts the DevSnipe website and application.
• Discord is used internally to relay user feedback submissions. If you submit feedback through DevSnipe, your message and email address may be sent to Discord for internal processing.

Job listings are sourced from publicly available platforms including Upwork, Skool, LinkedIn, and Indeed. We do not sell your personal data to any third party.

Cookies and Similar Technologies

DevSnipe uses cookies and browser local storage for the following purposes:

• Essential cookies. Required for authentication and keeping you logged in. These cannot be disabled without breaking the service.
• Analytics cookies and local storage. PostHog uses both cookies and browser local storage to track page views, session duration, and feature usage. These help us understand how the product is used so we can improve it.

You can manage or block cookies and clear local storage through your browser settings. Blocking essential cookies will prevent you from logging in. We do not use advertising or marketing cookies.

Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal data:

• Access. Request a copy of the personal data we hold about you.
• Correction. Ask us to fix inaccurate or incomplete information.
• Deletion. Delete your account and all associated data at any time from your dashboard, or by contacting us.
• Data portability. Request an export of your data in a machine-readable format.
• Restrict processing. Ask us to limit how we use your data in certain circumstances.
• Object. Object to processing based on legitimate interest.
• Withdraw consent. Where we rely on your consent, you can withdraw it at any time from your dashboard settings.

To exercise any of these rights, email us at support@devsnipe.com. We will respond within one month. If you are in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights:

• Right to know. You can request details about the categories and specific pieces of personal information we have collected about you.
• Right to delete. You can request that we delete personal information we have collected from you.
• Right to opt out of sale. We do not sell your personal information to third parties.
• Right to correct. You can request that we correct inaccurate personal information we hold about you.
• Right to non-discrimination. We will not treat you differently for exercising your privacy rights.

To make a request, email support@devsnipe.com. We will verify your identity and respond within 45 days.

International Data Transfers

DevSnipe is based in the United States, and your data is stored and processed in the US. If you are accessing DevSnipe from outside the US, your information will be transferred to and processed in the US. By using DevSnipe, you consent to this transfer. For EU/EEA users, we rely on standard contractual clauses where required to ensure your data is protected during transfer.

Children's Privacy

DevSnipe is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@devsnipe.com.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by law. For EU/EEA users, we will notify the relevant supervisory authority within 72 hours of becoming aware of a qualifying breach.

Changes to This Policy

We may update this privacy policy from time to time. When we make significant changes, we will notify you via email or through a notice on the platform at least 30 days before the changes take effect. Your continued use of DevSnipe after changes take effect constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy or how your data is handled, reach out to us at support@devsnipe.com. You can also review our Terms of Service and Refund Policy.